Our disaster-recovery work
Practical help with the records recovery depends on.
The New Faith Church and Co-op helps people organize information after property damage and understand the questions to ask about an insurance claim or related legal records.
Free guides and recovery resources
Start with the situation you are facing. These resources are available to everyone without buying software or making a donation.
- A denied or underpaid insurance claim: gather the policy, decision letter, photographs, estimates, and correspondence.
- Served with a lawsuit: understand why the papers and response deadline need prompt attention.
- Insurance research: work through estimating and coverage questions and learn how to investigate relevant sources.
- Independent help: find insurance regulators, disaster assistance, legal aid, and other public resources.
Software for organizing a claim or case
PAi Claims
Windows software for organizing damage photographs, policies, estimates, and correspondence and preparing an evidence-supported claim record.
Explore PAi ClaimsPAi Legal
A Windows workspace for bringing case documents together, examining supporting records, and preparing work for review.
Explore PAi LegalDownloads are free. PAi Claims normally charges to create a claim; PAi Legal's first case is free. See all published access terms before starting.
Help when you cannot afford access
Contact us to request free software access if the cost is a barrier. Our team can discuss your needs and next steps.
How to request assistanceWho this work is for
People recovering from hurricanes, floods, fires, and other property losses; households working through denied or underpaid claims; and people organizing related legal records. Relief workers and legal-aid organizations can contact us about working together.
What this help can and cannot do
Organized records can make questions and missing information easier to identify. They do not establish coverage, guarantee payment, or replace a qualified professional. Review software output against your original records and get advice appropriate to your state and circumstances.